Effective Date: 07/01/2025

At T.R.A.D. COURIERS LTD, we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiable Information (PII): This may include your name, address, phone number, email address, and payment details when you place an order, request a service, or communicate with us.
• Non-Personal Identifiable Information: We may automatically collect technical data such as your IP address, browser type, device information, and website usage data through cookies and other tracking technologies.
• Transaction Information: If you use our services, we collect information regarding your deliveries, payment transactions, and communication with our team.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process your orders, manage deliveries, and provide the services you have requested.
• To communicate with you regarding your orders, shipping details, and customer service inquiries.
• To improve our website, services, and customer experience by analyzing how users interact with our site.
• To send marketing communications (with your consent), including special offers, promotions, and updates about our services.
• To comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist with processing payments, managing deliveries, hosting the website, and other related services. These providers are bound by confidentiality agreements.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government inquiry.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember user preferences, and deliver personalized content. You can control cookie settings through your browser settings, but disabling cookies may affect the functionality of the site.

5. Data Security

We take the protection of your personal information seriously and use appropriate physical, technical, and administrative measures to safeguard it from unauthorized access, loss, misuse, or alteration. However, please be aware that no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee 100% security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access and correct the personal information we hold about you.
• The right to request the deletion of your personal data.
• The right to object to or restrict the processing of your personal data.

If you wish to exercise any of these rights or have any questions regarding your personal information, please contact us at - 

info@trad-couriers-ltd.co.uk
+44 73686550407. 

Retention of Your Information

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

9. Updates to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated statement will have a new effective date. Please check this page periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us at:

T.R.A.D. COURIERS LTD
19 Dolly Lane, Leeds LS9 7TU
info@trad-couriers-ltd.co.uk
+44 7368655040